Senior Social Worker

The Senior Social Worker - Clinical Care Coordinator, serves as the clinical Mental Health expert for Veterans Crisis Line (VCL). Ensuring that evidence -based, comprehensive crisis intervention, suicide prevention, assessment, and triage procedures are used to deliver high-quality services. Major Duties include, but are not limited to: Assist VCL management with ongoing program evaluation activities and data-driven quality improvement projects.Facilitate and coordinate internal/external partnerships. Consults with Suicide Prevention Coordinators and other professional staff at local VA Medical Centers across the Veterans Health Administration (VHA), Veteran Affairs (VA) Health Care System (HCS), and/or with other community partners involved in the Veteran's care to ensure continuity of care. Ensures policies and clinical procedures of the VCL are up to date and consistent with crisis intervention and suicide prevention best practice and they ensure effective coordination of treatment. Facilitate compliance with national, network-level and facility-based performance measures. Ensures that evidence-based, comprehensive crisis intervention, suicide prevention, assessment, and triage procedures are used to deliver high-quality services. https://vacareers.va.gov/wp-content/uploads/sites/5/2025-Total-Rewards-Allied-Health-Professions-VA-Career.pdf Work Schedule: Tour of Duty is typically Administrative Hours. Tour is subject to change based on program needs. Compressed/Flexible Work Schedule: May be authorized upon supervisor approval after training per Agency policy. Remote: This is remote position. Selectees will work 100% of the time in a non-VA-owned space outside of the local commuting area of a parent station. The employee's workspace must be suitable for conducting business and as such, remote employees are expected to provide a secure, distraction-free home-based worksite with reliable high speed internet connectivity. The employee will be required to travel to the closest VA Medical Center or VA Outpatient Clinic for issuance of equipment, and as needed for technical support. Selectees will be required to self-certify that their remote workplace meets all safety, privacy, and internet speed requirements. Job Title / Functional Statement #: Senior Social Worker / 65412A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not required Financial Disclosure Report: Not required This is a bargaining unit position