Program Analyst

This DHS Joint Duty assignment is located in the U.S. Citizenship and Immigration Services (USCIS), Immigration Records and Identity Services Directorate (IRIS), Identity and Information Management Division (IIMD), Policy and Analysis Branch, Information Policy Section (IMP). The incumbent serves as a Program Analyst and advisor to management and executives on USCIS' Records and Information Management related program operations. Applies a wide range of qualitative and quantitative system and management support using principles, processes, and systems as they relate to administration of MD141-001. Responsibilities will include, but are not limited to: Assisting the development of policies, guidance, and training as they pertain to management of immigration and non-immigration (business support) records. Establishing strategic objectives for projects and activities in alignment with strategic priorities and directives. Conducting root cause analysis to identify issues in order to assist in the development of solutions to increase efficiency and capability of the workforce in the management of immigration information. Effectively communicating policy or operational changes to stakeholders, both internal and external to the agency. Planning, organizing and directing team study or work for project teams, and persuades or negotiates effectively with management to accept and implement recommendations where the proposals require extensive changes in established procedures. Co-leading Records Management compliance activities including, assessments, surveys, inventories, and any internal/external reporting. Other program operational duties as assigned. There is more than one position available.