POLICE-EMERGENCY SERVICE DISPATCHER

Police Department POLICE-EMERGENCY SERVICE DISPATCHER POLICE DEPARTMENT: This position with the Ridgecrest Police Department involves receiving and dispatching radio and telephone calls for police assistance, coordinating with field officers, and providing necessary information. The role includes preparing and maintaining police records, statistics, and reports, as well as assisting the public at the counter. The dispatch environment operates 24/7, requiring quick and appropriate responses during emergency situations. Flexibility to work evening, night, and day shifts is essential. EXAMPLES OF DUTIES: • Handle incoming telephone and radio calls; take information from callers on emergency situations and dispatch units; determine the priority of calls and dispatch necessary police and public safety units; maintains radio contact with units on assignment, relay necessary instructions and provide requested information. • Meet public at the front counter; receive and provide information; refer visitors to other agencies or City Staff as necessary. • Operate the teletype to obtain criminal history information, vehicle registration, Drivers’ License information, and warrant information. • Operate computer terminal to enter and request information on stolen property, stolen vehicles, and warrants. • File incident reports, bike registrations, gun registrations, repossessed vehicle reports, and other material; prepares, stores, maintains police records and statistics; types memos, correspondence, and other material. • Maintain jail log, animal control log, towing service log, business directory, and other records; operate microcomputer to enter and retrieve information. • Monitor alarm board, jail and building monitors; dispatches officers to alarms. • Assist in the searching/booking of prisoners and escorting of prisoners and escorting of prisoners to jail facilities. KNOWLEDGE & SKILLS: • Clerical knowledge and office equipment proficiency. • Familiarity with