Management & Program Analyst - Intake Specialist

Serves as a Senior Management and Program Analyst on analytical projects in support of administrative investigations, as governed by VA Directive 0500, of allegations of whistleblower retaliation, senior leader misconduct or poor performance, and/or whistleblower disclosures, within the VA. The incumbent is responsible for a myriad of organizational duties, which includes, but is not limited to preparing, monitoring, and determining the accuracy of matters requiring coordination with leadership, Veterans Health Administration (VHA), Veterans Benefits Administration (VBA), National Cemetery Administration (NCA), and all Staff Offices. The incumbent identifies discrepancies and ensures that all matters assigned under his/her purview are properly addressed prior to case closure. Independently identifies, obtains, and evaluates relevant data including, but not limited to agency investigative reports, open-source reporting, commercial and governmental databases, case files, information obtained from VA's Administrations and all Staff Offices, case law databases, personnel files, time and attendance records, email and internet records. The incumbent functions with a high degree of autonomy, assessing incoming matters, makes informed case decisions, and provides advice to peers and/or management predicated upon a detailed knowledge of law and regulations. Establishes long and short-term objectives designed to meet the needs of the organization. S/he must have expert writing, analysis, and presentation skills. Coordinates with VA Administrations, Program Offices, Veterans Integrated Service Networks (VISN), Regional Offices, and other entities, such as the Office of Resolution Management (ORM), OIG, and OSC, to obtain data and other evidence, which may be complex, sensitive, and voluminous. Processes digital evidence and prepares such evidence for access and use by investigators and OAWP staff. Prepares investigative scope reviews and new matter assessments, statistical compilations, and other materials in support of case disposition. Uses critical thinking to identify patterns and relationships across datasets and generates new insights. Independently interprets and evaluates information from various sources, synthesizes results, and presents conclusions. Assessments contain well-sourced, accurate written analyses that addresses analytic needs as required by internal and external staff involved in OAWP case management. Prepares and communicates visualizations and other representations to conveying the results of the analytical work. Submits initial assessments and other products in response to external Congressional and stakeholder requests, quality assurance reviews, and as prescribed by organizational leadership to ensure compliance. Develops concise and accurate work products, with no substantive comments arising from internal governance or quality reviews. Manages a large number of complex and dynamic projects and cases, which consistently meets established timeframes to meet OAWP's organizational objectives. Supports multiple, ongoing cases and may act as an informal team lead for ad-hoc teams of other analysts. Provides oral and written briefings to organizational leadership, and VA Administrations and Staff Offices and liaisons to convey the results of the information being analyzed and is prepared to defend the methodology used. Serves as a subject matter expert on government, commercial, and open source databases and tools used to support incoming casework. Identifies information source search strategies to enhance databases and improve processes. Identifies division training needs, develops, and conducts training, and creates reference materials on database uses and tools to increase awareness throughout the organization. Maintains awareness of new data sources relevant to the organization as well as any issues affecting current data sources. The incumbent develops and recommends digital products to offer innovative solutions and improved organizational databases and tools used by the organization. Provides mentoring and guidance to more junior analyst staff including the use of analytical tools and databases. Develops internal governance practices to ensure that the quality and accuracy of the work produced by others meet the organization's high standards. Performs other related duties as assigned. Work Schedule: Required to work Monday through Friday with various tours available pending supervisory approval. May be subjected to change based on operational needs. Compressed/Flexible: Yes Remote: Yes Position Description/PD#: PD138710 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required