Management and Program Analyst

Serves as Management and Program Analyst in the Safety Risk Management Division. Incumbent plans, executes and closes FAA internal investigations involving FAA employees and external investigations involving FAA Certificate Holding Organizations and Personnel. The investigations ensure that Agency personnel discharge official duties honestly and with integrity. Incumbent applies experience and expert knowledge of a wide range of qualitative and/or quantitative methods for the assessment and improvement of program effectiveness or the improvement of complex management processes and systems. Work directly affects the integrity of the investigation process and internal security of the agency. Maintains the Confidentiality of investigations to prevent unauthorized release of information and violations of Congressional Statutes, Regulations, Orders, Policy, and Guidance. Provides administrative and analytical support to managers and personnel conducting critical and complex aviation safety, audits, analysis and programs evaluations to protect FAA facilities, employees, and the flying public from internal and external safety risks. Coordinates with stakeholders concerning Whistleblower, FAA Administrator and Safety Hotline Complaints, i.e., DOT IG, AAE, Labor Relations, Aviation Security, etc., Provide research, information and analytical support to the assigned Flight Standards (FS) Division and offices. Integrates information from a variety of internal and external data sources for developing relevant long-term safety trends. Identifies, retrieves and organizes sources of data that would support the Division Management Team (DMT) Risk Based Decision Making (RBDM) process and outcomes. Coordinates with the Data Quality Reviewers (DQR) to ensure that appropriate data is available to support the safety analysis process. Designs and develops unique data structures and databases for the Division Management Teams (DMT) Certificate Holding District Offices (CHDO) Certificate Management Teams (CMT). Analyzes data from the Certificate Holders system, ie., specific data retrieved or provided data. Performs comparative analysis on all available data. Reviews and interprets summarized information using various statistical and analytical tools. Plans, builds, analyzes, organizes, and supports aviation safety related research studies, programs, and models to conduct timely and accurate analyses. Determines the appropriate amount of data needed to support conclusions with specific levels of statistical confidence. Uses standardized metrics for analysis. Develops additional metrics for situations that are unique to the specific Certificate Holder. Compares actual surveillance outcomes to aggregate norms. Queries appropriate databases, develops reports, and summarizes to present data in a manner that is useful to principal inspectors and other CMT members. Summarizes the data by entering it into tables, charts, graphs, and reports for easy identification of trends, patterns, and exceptions. Reports consist of appropriate historical data, relationships, graphical depictions, and analytical results. Uses desktop graphics tools to prepare presentations and documents in support of Division and office analysis activities. Supports the DMT and CHDO CMTs leading teams conducting root cause analysis using structured analytical methods for information purposes. Provides follow-up analysis and feedback to DMTs, CHDO management and CMT personnel. The incumbent is responsible for the professional aspects of their work and assumes responsibility for the presentation, interpretation, and application of their own findings. Supervisory control is normally limited, works interdependently and independently to provide leadership and resolves unique problems and issues without assistance. Incumbent accomplishes other duties assigned.