Management and Program Analyst

The incumbent will focus on leadership services/support performing a combination of routine, multiple, and varying assignments under the general direction of the immediate supervisor (i.e., executives, deputy executives and division managers). Also acts as an individual contributor and/or member of a team for projects/programs within a defined area of responsibility. Applies experience and detailed knowledge of administrative analytical and evaluative techniques to accomplish assignments. Typical assignments include: working cooperatively and productively as a member of a team consisting of diverse groups of people or individuals to include facilitating leadership meetings. Setting up OneNote pages and effective use of OneNote to capture important information for decision making. Works with management and staff to research, develop and consolidate data and information. Drafts conference packages; coordinates and prepares cost comparison analyses of site locations with knowledge of E2 and preparation of travel vouchers. Prepares and coordinates reports for management. Reviews and research internal processes and procedures, applies policies and procedures to assignments and provides guidance to staff on agency policies and procedures. Collects, analyzes, and records data. Provides input on the control and accuracy of Flight Standard¿s email distribution lists and updates information on the branch KSN site. Demonstrates some independence in planning time and using assigned resources to accomplish tasks or small projects. Contacts are primarily internal to the organizational unit, major subdivision, or LOB/SO with a manager and other employees to share information, provide data and/or written analyses, and/or explain the statuses of assignments. May have frequent contacts with customers and other external parties on routine matters such as gathering information, explaining regulations, and discussing thecustomers¿ situations. Established policies/procedures provide guidance for most assignments but allow some discretion for employee to select the most appropriate approach(es). Typically receives guidance on selecting approaches from a manager, project/program manager, team leader, or more experienced professional. Refers problems and work issues to a manager, project/program manager, team leader, or more experienced professional when guidelines are not available or applicable. Work is typically reviewed frequently during assignments and at completion to ensure timeliness, policy compliance, and alignment with the requirements of projects and/or other work activities. Performs other duties as assigned.