Licensed Professional Mental Health Counselor - Mental Health Process Improvement and Analytics

This position currently has a Return to Office (RTO) mid-term extension (180-days). Remote work is currently authorized; however, candidates may be subject to return to office in the event policy changes or the exemption is not extended. Duties and skills needed to be successful in this position include, but are not limited to: Administrative & Supervisory Responsibilities: Oversee performance improvement, clinical quality, data analytics, and national compliance within the Mental Health Service (MHS.) Develops and monitors key performance indicators for mental health operations. Develops and disseminates dashboards, data reports, standard operating procedures, standard work, trainings, presentations, websites/SharePoint sites, and other resources/tools to empower staff towards performance and quality improvement. Supports MH SAIL Committee and facilitates/attends committee workgroups responsible for improving access to care, continuity of care, and experience of care related to Mental Health SAIL measures. Represents MHS in facility, VISN, and VACO performance improvement and quality forums. Completes suspense's as needed related to mental health analytics and clinical improvement. Facilitate systematic process improvement efforts, such as PDSA, Lean, or other methodologies, to improve MHS performance on key performance indicators related to performance and quality (e.g., MH SAIL, productivity, group practice management operations, book ability, patient experience, etc.) Collaborate with MHS staff, facility leadership, and leadership and staff from other services to design, measure, and execute clinical best practices. Consults with MHS supervisors on execution of programmatic requirements, managing change management, and monitoring performance related to program requirements. Research/Program Evaluation Lead performance improvement projects and organize for presentation/dissemination. Present performance improvement research in local, VISN, VACO, and other relevant forums Pursue opportunities for funding or positions relevant to performance improvement efforts Facilitate staff engagement in quality improvement research opportunities. Oversee process improvement workgroups and program evaluations within the healthcare system Clinical Responsibilities Provides a full range of psycho-diagnostic services including assessment and using the most appropriate psychotherapeutic techniques in providing quality care. Psychological/Diagnostic Assessment - conducting clinical interviews resulting in diagnoses. Consults with clinical staff on a wide variety of patient care issues. Conducts treatment planning and referrals to various programs within Mental Health Service and provision of return appointments for follow-up. Conducts psychotherapy to include time-limited and limited, longer-term supportive psychotherapy Assessment and treatment services in an outpatient clinic setting to include group and individual therapy. Assessing for safety (danger to self, others, grave disability) and determining need for psychiatric hospitalization. Coordinating referrals to various programs within Mental Health Service and establishing return appointments for follow-up. Completes consults in a timely manner, closes clinical encounters, and writes return to clinic orders. Returns patient phone calls and provides guidance to patients on treatment options. Consults with medical center staff on a wide variety of patient care issues. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: Ad-hoc Virtual: This is not a virtual position. Functional Statement #: 436-611500 Relocation/Recruitment Incentives: Not Authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact rita.owens@va.gov, the EDRP Coordinator for questions/assistance. Learn more Permanent Change of Station (PCS): Not Authorized