Clinical Pharmacist Specialist - Pharmacist Quality and Education Manager

VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Duties include but not limited to: Develops and evaluates training programs or customer service initiatives at the program or VISN level. Provides clinical expertise in the application of the pharmacy processes to complex patient care, organizational processes and/or systems, improving patient outcomes at the program or VISN level. Responsible and accountable for individual pharmacy practice and determines the appropriate delegation of asks consistent with the pharmacy technician and pharmacist's obligation to provide optimal care. Leads and implements the Pharmacy Quality Assurance (QA) Program according to standards and regulations. Reviews, audits and implements corrective action, where needed, for all components of pharmacy related CCC processes including pharmacist ordering/prescribing, pharmacist review, clinical chart review audits, telephone call audits and pharmacy technician note review audits. Monitors medication errors and adverse drug reactions. Reviews data for trends and when system errors occur, works to correct processes. Initiates and/or leads interdisciplinary committees, task forces or groups to improve patient care at the program or VISN level. Ensures critical analysis of data gathered to include comparing data with goals or benchmarks, ensurinq data is reliable and valid. Leads an interdisciplinary team to conduct Root Cause Analyses for clinical adverse events and near miss events; develops action plans to reduce risk of recurrence; follows the progress of these action plans. Utilizes innovations and creative approaches for changing pharmacy practice at the program level, based on quality assurance findings. Evaluates effectiveness of pharmacy assessments and makes recommendations for consistency with population-specific care standards at the program level. Considers intended and unintended impact of any proposed changes on Veteran satisfaction within the program and makes recommendations for mitigation when negative impact is anticipated. Ensures all clinical pharmacists are part of pertinence review program. Identifies and provides all reviews to he pharmacist within the program and ensures reviews are completed. Coordinates regular meetings with the VISN CCC Pharmacy Program Manager and works with the VISN CCC Chief of Quality and Education on all reviews needing to be submitted for review. Is part of the CCC patient safety program and works closely with the Patient Safety Manager. Responsible and accountable for development, implementation and maintenance of a Clinical Pharmacy Risk program, in coordination with other CCC entities. Responsible and accountable for development, implementation, and maintenance of a Veterans Experience program for the VISN CCC Pharmacy in coordination with other CCC services. Develops and maintains a service recovery process, as part of a robust Veterans Experience program, to sustain the highest Veteran satisfaction and safety. Ensures every pharmacy employee within the CCC program completes a competency checklist by the endof each Fiscal Year. Ensures that the pharmacy competency folders within the CCC program are complete and up to date. On an ongoing basis reviews Veterans Health Administration (VHA) Handbooks/Directives and all other pharmacy-related regulatory standards and assesses if standards are being met. Writes and updates the CCC pharmacy policies and procedures incorporating all applicable laws and regulations. Provides CCC pharmacy staff education on regulations and standards. Works with pharmacy program and CCC leadership to resolve issues where non-compliance is identified. Work Schedule: Full-Time, Monday-Friday 7:30AM-4:00PM, Negotiable Remote: This position is eligible for Remote work and is exempted from return to office requirements. Remote exempted positions are reviewed annually and do not imply permanent remote work status. Selectees will work 100% of the time in a non-VA owned space outside or inside of the local commuting area of parent station. The employee's workspace must be suitable for conducting business, remote employees are expected to provide a secure, distraction-free home-based worksite with reliable high speed internet connectivity. The employee will be required to travel to the closest VA Medical Center or VA Outpatient Clinic for issuance of equipment, and as needed for technical support. Selectees will be required to self-certify that their remote workplace meets all safety, privacy, and internet speed requirements. This position may fall under the Presidential Memorandum titled "Return to In-Person Work" which will require you to go into the office if the exemption is not approved when it's up for review. Telework: Not Available Remote: This is a remote position. Functional Statement #: 595760 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized